Experience Area

AI Avatars & Knowledge Systems

We co-developed the rheingold Avatar Suite, a commercially launched platform that turns qualitative research into interactive, psychologically grounded AI avatars. Built on our core platform, proving its versatility beyond process automation.

What This Area Is About

Organizations invest heavily in research, expertise, and domain knowledge, but struggle to make it accessible at scale. Insights live in reports, in experts’ heads, or in tools that only specialists can use. We’ve built systems that change this: AI avatars and knowledge assistants that make domain expertise interactive, scalable, and always available.

This experience area pushed our platform beyond process automation into conversational AI with personality, memory, and psychological consistency.

Capabilities We've Developed

Conversational Memory

Multi-turn dialogue where the system remembers previous conversations, develops arguments across sessions, and maintains consistency over time.

Knowledge Integration

Existing research, studies, and unstructured data are integrated into the system. Domain knowledge becomes permanently accessible through dialogue, not locked in PDFs.

Multi-Modal Processing

Text, audio, video, and document input. The system processes and responds across modalities.

Custom Avatar & Agent Development

Tooling for efficient creation of new avatars and knowledge agents, with dynamic templates, AI-assisted workflows, and industry-specific configurations.

Featured Project: rheingold Avatar Suite

Together with rheingold Institut, we co-developed the rheingold AvatarSuite, a commercially launched platform that transforms 35 years of depth psychology research into interactive AI avatars. Available in 9 languages, used by enterprise clients, and nominated for the Innovationspreis der Deutschen Marktforschung 2025.

visit avatar-suite.com

Application Areas

  • Concept testing: validate ideas against target group perspectives before quantitative methods
  • Communication development: test how messages land with different psychological profiles
  • Knowledge management: make research insights permanently accessible through dialogue
  • Training: realistic target group simulations for sales, service, and HR

What We Learned

  • Domain expertise is irreplaceable: AI without deep subject-matter grounding is just a generic chatbot
  • Products can emerge from platforms: the same foundation that powers our automation systems powers conversational products
  • Multi-language, multi-modal from day one: 9 languages and audio support were requirements, not afterthoughts

Contact

Interested in Conversational AI

If you have domain knowledge that should be more accessible, interactive, or scalable, we’d like to explore what’s possible.

Get in Touch