Case Studies

What We've Built

Real projects, real production systems. Here's how we've applied our experience and platform to solve specific enterprise challenges.

Three Examples

Document Workflows

Building the backbone for the Central Brand Approval Platform for Deutsche Telekom

Deutsche Telekom needed a single platform where all national subsidiaries and their agency partners could submit marketing materials and get them approved — fast.

The challenge: With dozens of national companies developing their own campaigns, ensuring brand design consistency and strategic alignment required a structured, scalable review process.

What we built: BRAND DIALOG, a one-stop approval platform where national subsidiaries upload marketing concepts and assets, which are then reviewed by Deutsche Telekom’s global brand design and communications experts supported by AI driven processes. 

AI Avatars

Co-Developing a Commercially Launched AI Avatar Platform

rheingold Institut has over 35 years of depth psychology research. We partnered with them to build a product that makes this knowledge interactive and scalable: the rheingold Avatar Suite.

The challenge: Qualitative research insights were locked in reports and researchers’ expertise. Hard to access, time-consuming to apply, and effectively invisible to anyone outside the involved team.

What we built: AvatarSuite, a platform for psychologically grounded AI avatars, launched commercially in 9 languages, used by enterprise clients, nominated for the German Market Research Innovation Award 2025. Built entirely on our core platform.

Customer Service Automation

Building an AI-Powered Message Processing System for a Global Manufacturer

BSH operates in more than 50 countries. Their customer service teams handle millions of email inquiries annually, across multiple languages, brands, and product lines. We built the AI system that makes this significantly faster.

The challenge: High message volumes, diverse request types, specialized teams across many countries. Manual routing and triage couldn’t keep up.
 

What we built: An AI-powered classification and routing system covering BSH’s organizational structure, languages, and quality requirements. Deployed in production, processing millions of messages annually.

Your Challenge Could Be Next

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